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What do you do?

The business refurbishes used computers and recycles electronic components for use by patrons, non-profits, and public and private organizations.  The reuse and recycling process prevents hazardous materials from entering the waste stream and polluting the environment. This provides a low-cost and environmentally friendly alternative for the purchase of refurbished computers, electronic components, and networking equipment. 

What's special about your business?

I get a great amount of satisfaction from teaching my employees the technical skills necessary for recycling and refurbishing electronics.  My business is not just a for-profit enterprise, it is also a training institution, a promoter of environmental stewardship, and a veteran-centric employer. The company is about giving back to our community and providing new opportunities for those looking for new and exciting experiences.

What influenced you to seek help from SCORE?

It was a recommendation I received from a number of entrepreneurs and the business incubator that I am a member of. I started speaking to my SCORE Mentors within two months of developing my business plan. The SCORE Mentors always challenged me with thought-provoking questions and recommendations, many of which I adopted.

How SCORE helped.

SCORE was at my side during the good and the bad times. Even as we faced a global pandemic that saw many companies permanently closing my SCORE mentor was still reaching out and checking on me. Perseverance and pursuit of success were always the objectives of my discussions with my mentor. Having an organization of business leaders that are willing to stand by your side and give candid and meaningful advice when needed was, and still is, an essential part of my business’ success.

What advice would you give to someone thinking of starting a small business?

Before jumping in for sales of your product line, thoroughly research and understand the Challenges and Risks, including all direct and indirect associated costs and potential profits. Know your market and your competitors.  Planning and assessment of the business are a must.  In my case, I started a business without thoroughly understanding the potential shortcomings, which led to setting unattainable goals and mismanaged resources.  After reevaluation, I took a different approach and successfully achieved a profitable market and forecast.